Course Description

Business & Sales is a course designed for 11th and 12th grade students interested in developing practical business and sales skills. Students will learn how businesses identify customer needs, present products and services, and build long-term customer relationships. The course emphasizes communication, marketing strategies, customer service, and ethical business practices. Through hands-on activities, role-playing scenarios, and real-world business examples, students will gain valuable experience in sales processes and business operations that prepare them for careers in business, entrepreneurship, and marketing.

Topics of Study

• Foundations of Business & Sales
  Understanding how businesses operate and the role of sales in organizational success.

• Customer Needs & Relationship Building
  Identifying customer needs, building trust, and creating positive customer experiences.

• Sales Communication & Presentation Skills
  Developing persuasive communication techniques and professional sales presentations.

• Marketing & Product Positioning
  Understanding how marketing supports sales and how products are positioned in the marketplace.

• Negotiation & Closing Sales
  Learning strategies for overcoming objections, negotiating solutions, and closing sales effectively.

• Customer Service & Brand Loyalty
  Exploring how strong customer service builds long-term relationships and repeat business.

• Entrepreneurship & Business Opportunities
  Examining how sales skills apply to starting and managing a business.